Product support
3-year warranty
YJO smart locks are covered by a 3-year warranty from the date of purchase.
How to make a warranty claim
Email support@yjosmart.com with your product model, a short description of the issue, and your proof of purchase. Our team will review your request and follow up with next steps.
What is not covered
Damage caused by unauthorized disassembly or modification of the lock, including its body, latch, or strike plate, is not covered.