Installation
Before you begin.
Find the exact product model and its installation instructions. Check your door or intended placement against that documentation before making changes.
Find documentation ↗YJO Support
We're here to help.
Find guidance and documentation for your next step.
Helpful starting points
What should I check before installation?
Identify the exact product model and find its supplied installation instructions. Confirm the mounting or door requirements and any permission needed for your home. If the documentation is missing, do not rely on instructions for a different model.
How can I find the product model?
Look on the product label, original packaging, or purchase record. Our current smart lock is model H05. Do not share passwords, access codes, or other private credentials when asking for help.
Where can I find a product manual?
A printed manual is included in the box. You can also download the H05 user manual from Manuals & Downloads below.
What information helps with a warranty question?
YJO smart locks come with a 3-year warranty from the date of purchase. Keep your product model, purchase date, order number, and proof of purchase ready.
What should I prepare before contacting support?
Note your product model, a short description of the issue, and what you were doing when it occurred. Then email us at support@yjosmart.com.
Manuals & Downloads
The right document matters.
Download the user manual for your YJO smart lock.
YJO Smart Fingerprint Handle Lock H05 — User Manual (PDF, 2.7 MB) ↗Warranty
3-year warranty.
YJO smart locks are covered for 3 years from the date of purchase. See our warranty policy for details.